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Companies that you trust

18877 Views 72 Replies 45 Participants Last post by  SWO1
Rcbs,Federal and others look at this link no this is not a plug for this group but look at these companies of the ATK Sports group,Weaver and all the others they even make ammunition for the government.They stand behind their products,I have a weaver scope that is 15 years old that wouldn't hold zero.So i contact the company and explained the problem to them and that I couldn't locate the receipt.Mean while they told me to send it in.OK a 6 week wait was well worth it they sent me a brand new scope.:D
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A couple companies i have dealt with and have received great customer service are: MidwayUsa, Cabelas, and BassPro shops. I asked questions on all of them and received answers back very quickly. When purchasing products from them if I had any problems they fixed them quickly.
The past month and a half I have placed 2 separate orders with Cabela's and have received excellent service! I had several Gift Cards and had to place the order over the phone both times! The customer service reps I talked to on both occasions were very polite and helped with any questions I had! And both times the order came in a few days before the expected arrival date at the store. I had my order ship to the local store to save on shipping costs! The people at the Hamburg, PA store are very courteous and helpful! They got mt order and had me on my way with in a few minutes, even though it was a little crowded at the service desk at that time. I will definitely be placing another order with them in the future even though they are a little more expensive then other retailers or online sites, the service and some of the products they sell are worth the extra cost.
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