Error Reporting Guidelines

Discussion in 'Announcements & Support' started by Shooter, Aug 13, 2012.

  1. Shooter

    Shooter Administrator Staff Member Administrator

    To help us better help you when reporting a problem, please include the following information:

    Operating System:
    Did you click the back button to get there?
    What was the URL of the error?
    What were you doing to get the error?
    What did the error message say?
    What is your username?
    Were you logged in?
    Did you try clearing cookies to fix it?
    If Mobile Phone Related, What Type of Phone?
    If E-Mail Related, Your Internet Service Provider or E-Mail Website Name?
    If Login Related, Does Your Browser Clear Your Cookies When You Close it (in browser settings)?
    Screenshot of Error (if available):
  2. SHOOTER13

    SHOOTER13 RETIRED MODERATOR Lifetime Supporting

    Roger that...noted !