Welcome and I'm sure we can help you out. As far as no returns, your first option may just be an exchange, if there is a mechanical problem.
The trigger won't move at all? Will the bolt cycle, lock back all the way, and stay open 2/3rds of the way with an empty magazine in? The last thing is he last shot hold open of the bolt.
I'm also going to say something very basic and please don't be offended, is the safety on?
You can also take it apart and give it a good cleaning. These are mass produced and there will potentially be metal chips/shavings, cutting oil, protective coatings etc that need to be cleaned out. There are all kinds of you tube videos on dissembly and cleaning.
Please provide some more information if the store won't exchange it for a working model. Also, if the store won't exchange it, you can contact Marlin customer support, explain what is wrong. Tell them you want it fixed. They should pay shipping and give instructions on how to return. They will make it right.
The trigger won't move at all? Will the bolt cycle, lock back all the way, and stay open 2/3rds of the way with an empty magazine in? The last thing is he last shot hold open of the bolt.
I'm also going to say something very basic and please don't be offended, is the safety on?
You can also take it apart and give it a good cleaning. These are mass produced and there will potentially be metal chips/shavings, cutting oil, protective coatings etc that need to be cleaned out. There are all kinds of you tube videos on dissembly and cleaning.
Please provide some more information if the store won't exchange it for a working model. Also, if the store won't exchange it, you can contact Marlin customer support, explain what is wrong. Tell them you want it fixed. They should pay shipping and give instructions on how to return. They will make it right.